Contact us Pizza Napoli Dorset LTD 5 St Edmund Street Weymouth Dorset DT4 8AR Email: pizzanapoliweymouth@aol.com Telephone: 01305 781706 Privacy Policy Pizza Napoli 5 St Edmund Street Weymouth, Dorset, DT4 8AR Last Updated: 11 June 2026 1. Introduction Pizza Napoli Dorset Ltd is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or place an order with us. 2. Information We Collect We may collect: Personal Information . Name . Telephone number . Email address . Delivery address . Billing address Order Information . Food orders . Delivery instructions . Order history Technical Information . IP address . Browser type . Device information . Website usage data
We do not store credit card details nor do we share customer details with any 3rd parties. How We Use Your Information We use your information to: . Process and fulfil orders . Deliver food and services. . Contact you regarding your order . Process payments . improve our website and services . Respond to enquiries . Comply with legal obligations 4. Marketing Communications If you choose to receive marketing communications, we may send promotional offers, discounts and updates. You can unsubscribe at any time by contacting us or using the unsubscribe link in marketing emails. 5. Payment Information Payment transactions are processed securely by third-party payment providers. Pizza Napoli Dorset Ltd does not store full payment card details on its servers. 6. Sharing Information We may share your information with: . Payment processors . Website service providers . Delivery service providers . Regulatory authorities where required by law We do not sell personal data to third parties. 7. Data Retention We keep personal information only for as long as necessary: . Provide services . Meet legal obligations . Resolve disputes . Maintain business records 8. Your Rights Under UK GDPR, you may have the right to: . Access your personal data . Correct inaccurate information . Request deletion of your data . Restrict processing . Object to processing . Request data portability To exercise these rights, please contact us9. Data Security We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse. 10. Cookies Our website uses cookies. Further details can be found in our Cookie Policy. 11. Contact For privacy-related enquiries, contact Pizza Napoli Dorset Ltd 5 St Edmund Street Weymouth, Dorset, DT4 8AR Email: pizzanapoliweymouth@aol.com Telephone: 01305 781706 Allergies Please inform us of any allergies before ordering. While we take care in preparing our food, all items are prepared in a kitchen where allergens are present and we cannot guarantee any item is completely allergen-free. If you upload images to the website, you should avoid uploading images with embedded location date (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Cookie Policy Pizza Napoli Dorset Ltd 5 St Edmund Street Weymouth, Dorset, DT4 8AR Last Updated: 11 June 2026 What Are Cookies? Cookies are small text files stored on your device when you visit our website. They help improve website functionality, user experience and performance. Types of Cookies We Use Essential Cookies These cookies are required for the website to function correctly, including: . Shopping basket functionality . Secure login sessions . Order processing These cookies cannot be disabled. Analytics Cookies These cookies help us understand how visitors use our website. Examples include: . Google Analytics . Visitor statistics . Website performance monitoring Marketing Cookies These cookies may be used to: . Measure advertising effectiveness . Show relevant promotions . Track website referrals Marketing cookies are only used where consent has been provided. Managing Cookies Most browsers allow you to: . View stored cookies . Delete cookies . Block cookies . Receive notifications when cookies are set Blocking some cookies may affect website functionality. Third-Party Cookies Our website may use third-party services such as: . Payment providers . Google Analytics . Google Maps . Social media integration These providers may place cookies on your device in accordance with their own privacy policies. Changes to This Policy We may update this Cookie Policy from time to time. Changes will be published on this page. Contact Pizza Napoli Dorset Ltd 5 St Edmund Street Weymouth, Dorset, DT4 8AR Email: pizzanapoliweymouth@aol.com Telephone: 01305 781706 Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other websites. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website..
Delivery Delivery times provided are estimates only and may vary due to: . Traffic conditions . Weather . High demand periods . Events outside our control While we aim to meet estimated delivery times, they are not guaranteed. Customers must ensure the delivery address provided is accurate. Additional delivery charges may apply depending on location. 5. Collection Orders Customers collecting orders are responsible for collecting them at the agreed time. Please check your order before leaving the premises as issues reported after collection may be difficult to verify.
Refunds & Complaints If there is a problem with your order, please contact us as soon as possible. Refunds, replacements, or credits may be offered at our discretion where: The wrong item has been supplied Food is not of satisfactory quality An order has not been delivered We may request photographic evidence where appropriate. Refunds will normally be made using the original payment method. We will not provide refunds where: A customer changes their mind after preparation has begun. Incorrect information was supplied by the customer. Food has been consumed in full or substantially consumed. Your statutory rights are not affected
Pizza Napoli Dorset Ltd Store – Products Age Restriction Policy Purpose Pizza Napoli Dorset Ltd Store is committed to complying with all applicable laws and regulations regarding the sale of age-restricted products. This policy outlines the age verification requirements for customers purchasing products that may be subject to legal age restrictions. Age-Restricted Products The following products may only be sold to customers who meet the minimum legal age requirement in the jurisdiction where the sale occurs: ● Alcoholic beverages (if sold) ● Energy drinks or other products subject to local age restrictions ● Any additional products designated by local laws or regulations as age-restricted Age Verification 1. Customers purchasing age-restricted products must be at least the minimum legal age required by law. 2. Store employees may request valid government-issued photo identification to verify a customer’s age. 3. Acceptable forms of identification include: ● Passport ● Driver’s licence ● National identity card ● Other government-issued photo identification Refusal of Sale Pizza Napoli Store reserves the right to refuse the sale of any age-restricted product when: ● The customer cannot provide valid proof of age. ● The identification appears altered, expired, or fraudulent. ● The employee reasonably believes the product is being purchased on behalf of an underage person. Staff Responsibilities. All employees are required to: ● Follow age verification procedures consistently. ● Request identification when there is any doubt regarding a customer’s age. ● Refuse sales that do not comply with legal requirements or this policy. ● Report any suspicious activity to store management. Compliance Failure to comply with this policy may result in disciplinary action and could expose the business and employees to legal penalties. Pizza Napoli Store regularly reviews this policy to ensure compliance with applicable laws and regulations. Contact For questions regarding this policy, please contact Pizza Napoli Store management.
Contact us at:-Pizza Napoli Dorset LTD 5 St Edmund Street Weymouth Dorset DT4 8AR Email: pizzanapoliweymouth@aol.com Telephone: 01305 781706
Pizza Napoli Dorset Ltd5 Edmund StreetWeymouthDorsetDT4 8AR
